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FAQ

FAQ

  • How long will my delivery take? Delivery inside the United States takes 3-5 business days using USPS. Delivery to the rest of the world is now available and timing depends on your location & shipping rates.
  • How can I track my package? After your order has been shipped, you will receive a confirmation email which includes your tracking number.
  • What forms of payment do you accept? We accept all forms of payment, they can be found by scrolling to the bottom of the page.
  • Can I contact you directly with any questions or special requests? Yes please email chasingdands@gmail.com with any question regarding your order, fulfillment, or any issues. We will do our best to reply to your question(s) within 48 - 72 hours.
  • Can I get a refund or make an exchange? Please email us or fill out the form on our 'contact' page. In the message box please be as detailed as possible about the issues and the steps you are trying to take. We will help you process your refund or exchange as quickly as possible.